.Five9 (FIVN) has been actually awarded the 2024 Aragon Study Development Honor for Artificial Intelligence Connect with Centers and named a Leader in pair of Aragon Research study Entire world rumors: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. The provider was acknowledged as the absolute most strategic supplier in the AI Representative Platforms report.At the center of Five9’s technology is their eyesight for The brand new CX, where AI Agents and AI-empowered Human Representatives work together to supply hyper-personalized customer experiences. The business recently introduced new innovations featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s visionary use of technology in market development as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Investigation Planet: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand new CX, ou00f9 Agents AI et Brokers Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually additionally named a Leader in The Aragon Research Study Planet for AI Broker Platforms in the ICC, 2025 as well as Aragon Investigation Planet for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX Platform, has been named a victor of the 2024 Aragon Research Development Award for AI Get In Touch With Centers. In addition, Five9 has been called a Leader in pair of Aragon Study Globe reports: AI Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. This awareness from Aragon Research study highlights Five9’s posture as an innovator in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 file jobs Five9 as the best
tactical merchant measured in
the record, realizing Five9 s tactical sight for AI-driven technology in CX. At the center of this particular technology is Five9’s perspective for The brand-new CX where Artificial Intelligence Agents as well as AI-empowered Human Brokers collaborate to deliver hyper-personalized, easy consumer knowledge. Through equipping organizations to provide transformative client communications while lowering prices as well as strengthening efficiency, Five9 is setting brand new standards for AI-powered remedies in the get in touch with facility market.
AI is foundational for generating extraordinary customer expertises, and also our team are recognized to become determined by AragonAnalysis as impressive for our efforts to propel the intelligent contact center onward, claimed Jonathan Rosenberg, Main Innovation Police Officer and Head of Artificial Intelligence, Five9. Our concentration has actually been actually, as well as will remain to be, helping organizations supply those expertises along with user friendly resources as well as functionalities. With each new development, our team take a breakthrough for both Five9 and also for the sector as a whole.
The Aragon Research Development award identifies providers leveraging lofty use technology to certainly not just adapt as markets modify, but to actively disrupt and educate how their markets will develop. Five9 was officially provided along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards event.Five9’s dedication to development, especially its own vision for mixturing AI Professionals and also AI-empowered Person Agents, is establishing a new requirement for just how organizations can supply hyper-personalized and seamless customer knowledge, stated Jim Lundy, Owner, Chief Executive Officer and Lead Expert, Aragon Research. This award and document identification builds on Five9’s commitment to supplying AI advancements for CX.
Previously this year, the provider presented brand new improvements, consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents, that enhance the technique firms come close to CX, steering better end results for both clients and brokers. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Genius AI, provides a comprehensive suite of remedies to electrical power AI-elevated customer experiences that supply better service results and Bring Pleasure to CX.
Our combined cloud-native offering permits hyper-personalized consumer adventures as well as additional equipped workers, creating every consumer interaction extra connected, simple and easy, as well as personal. Relied on through 2,500 +customers and 1,400+ partners internationally, Five9 brings together the energy of artificial intelligence, our platform, as well as our individuals to drive AI-elevated CX.For more information, go to www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Rights Booked.
The recognition of an Aragon Analysis award winner is not a promotion through Aragon Analysis of any merchant, item, or company. Viewpoint source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major honors carried out Five9( FIVN) win in 2024 from Aragon Research study? Five9 succeeded the 2024 Aragon Analysis Development Award for Artificial Intelligence Contact Centers and also was named an Innovator in pair of Aragon Investigation Globe files: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025.
What brand new AI products performed Five9( FIVN) offer in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Representatives to transform client experience monitoring.Just how carries out Five9’s( FIVN )BRAND NEW CX eyesight influence customer support? Five9’s brand-new CX eyesight integrates AI Brokers along with AI-empowered Human Agents to supply hyper-personalized, straightforward consumerexperiences while minimizing expenses and improving efficiency.
What was actually Five9’s( FIVN) important job in the Aragon Investigation Globe 2025 file? Five9was actually positioned as the most strategic seller in the artificial intelligence Agent Platforms in the ICC, 2025 document, acknowledging their strategic eyesight for AI-driven technology in CX. When did Five9( FIVN) get the AragonAnalysis Advancement
Award
?
Five9 was actually formally presented with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.